Privacy Policy
Information about our organisation and website
As you may know, the European Union will begin enforcing new data protection legislation in May 2018 called the General Data Protection Regulation (GDPR). It is a huge step forward in holding service providers accountable for how they store and use your personal data in the European Union. Most of our policies are already aligned with the GDPR’s requirements, but we did need to make a few changes to our Privacy Policy and Terms of Service.
Crealis Labs Ltd is committed to protecting your privacy. We are registered with the Information Commissioner's Office and will only use the information that we collect lawfully in accordance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).
Our principal activities are:
Web development services
Our privacy policy covers Crealis Labs Ltd and its Website:
Crealis Labs Ltd
DNS House
382 Kenton Road
Harrow
HA3 8DP
United Kingdom
Controller/DPO: (TBC)
Data
In order to provide our products and services and related support, it is necessary for Crealis Labs Ltd to transfer your personal data outside of the European Union. In such case, the data controller for this data for EU residents is Crealis Labs Ltd., having its registered offices at Crealis Labs Ltd, DNS House, 382 Kenton Road, Harrow, HA3 8DP, United Kingdom. All questions or requests regarding the processing of data may be addressed to: datacontroller@crealislabs.com
Providing visitors with anonymous access
You can access our Web site home page and browse our site without disclosing your personal data.
Services and links of our website
Our Web site does not enable our visitors to communicate with other visitors or to post information to be accessed by others.
Our Web site contains some links to third party Web service providers.
Automatic collection of information
We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.
We do not use cookies to store personal data nor do we link non-personal information stored in cookies with personal data about specific individuals.
Processing of data and consent
We will process your data for the purpose of performance of our contract with you or the legitimate interest of our business. In other cases, we will request your consent for the processing of the personal data you may submit.
Your refusal to provide personal data to us for certain products and services may hinder us from fulfilling your order for those products or services. Also, if you deny or withdraw your consent to use personal data or opt out of receiving information about Crealis Labs Ltd products and services this may result in you not being made aware of sales promotions, renewal notices, periodic company newsletters, new service updates, security updates, related product or service information, and status updates on maintenance windows or service availability.
Use of application logs
Our servers automatically record information ("Application Log Data") created by your use of our services. Application Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. We use this information to diagnose and improve our services. Except as stated in section (Data Retention), we will either delete the Application Log Data or remove any account identifiers, such as your username, full IP address, or email address, after 12 months.
Data retention
The personal information we collect is retained for no longer than necessary to fulfill the stated purposes in section "PROCESSING OF DATA AND CONSENT" above or for a period specifically required by law or regulation that Crealis Labs Ltd is obligated to follow.
Personal data used to fulfill verification of certain types of products, and this data will be retained for a minimum of 5 years depending on the class of product or service and may be retained in either a physical or electronic format.
Even if you request deletion or erasure of your data, we may retain your personal data to the extent necessary and for so long as necessary for our legitimate business interests or performance of contractual obligations.
After the retention period is over, Crealis Labs Ltd securely disposes or anonymises your personal information in order to prevent loss, theft, misuse, or unauthorised access.
Data collection and purpose specification
We collect the personal data that you may volunteer while using our services.
We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.
We do not collect or use personal data for any purpose other than that indicated at the point on the site where the data is collected.
If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose: by indicating in a box at the point on the site where personal data is collected.
Disclosure and visitor choice
We do not disclose your personal data to our subsidiaries or other organisations.
Confidentiality / Security
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:
unauthorised access
improper use or disclosure
unauthorised modification
unlawful destruction or accidental loss
All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.
We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.
Access to the personal data we might hold about you
You can ask us, by sending an email to datacontroller@crealislabs.com, whether we are keeping personal data about you.
Upon request, which you can indicate by sending an email to datacontroller@crealislabs.com, we will provide you with a readable copy of the personal data which we keep about you. We may require proof of your identity before we supply this information.
We allow you to challenge the data that we hold about you and, where appropriate, you may have the data erased, rectified / amended or completed.
Data transfer
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to save information on your computer through a session cookie that stores your shopping basket details. All cookie information is deleted once your browser is closed. You can usually modify your browser settings to prevent cookies being created, however by doing this you will not be able to order from our site.
Privacy compliance
There are no global or regional regulatory or self-regulatory schemes applicable to our website or organisation.
Our privacy policy is compliant with the following instrument: Data Protection Act
In order to demonstrate that our privacy policy accords with the above privacy instrument, we are subject to a Government Agency supervision.
Designation of the agency: Information Commissioner Office
URL: https://ico.org.uk/
Country United Kingdom
Privacy support
If you have an enquiry or concern about our privacy policy, please contact:
Data Controller
Crealis Labs Ltd Data Protection
Crealis Labs Ltd
DNS House
382 Kenton Road
Harrow
HA3 8DP
United Kingdom
382 Kenton Road
Harrow
HA3 8DP
United Kingdom
